SVMC CusPro: Custom CRM Software

SVMC CusPro is a custom-built Customer Relationship Management (CRM) system developed as a freelance project for SV Microwave Oven Care, a company specializing in microwave oven repair services. The platform was designed to streamline repair workflows and improve customer relationship management, providing an efficient and user-friendly solution for handling daily operations.

The CRM includes key features such as Customer Management for organizing service histories and contact details, Dynamic Invoice Generation to create professional invoices automatically, and Workflow Management to oversee the entire repair process from start to finish. The system is built with Progressive Web App (PWA) capabilities, enabling users to access it like a native app across devices, and its Responsive Layout ensures a seamless experience on desktops, tablets, and mobile phones.

Developed with a modern tech stack comprising HTML, CSS, JavaScript, PHP, MySQL, and Apache, the application also integrates DOMPDF for dynamic PDF generation. By digitalizing operations, improving accessibility, and optimizing for different devices, the CRM has enhanced efficiency, provided instant access to critical data, and enabled SV Microwave Oven Care to deliver better service while running its business more effectively.